Terms of Service
These terms govern your use of CAIport. Please read them carefully — by creating an account or using the service you agree to them.
1. Service description
CAIport ("CAIport", "we", "us") provides managed cloud compute on enterprise-grade infrastructure. When you order a server, we provision and manage cloud capacity on your behalf — including networking, firewall configuration, SSH key injection and boot — so you receive a working server with a public IP address. You do not need your own cloud account or any console access. CAIport is a Demfilz studio project and an Australian business.
2. Accounts & eligibility
You must be at least 18 years old and able to enter into a binding contract to use the service. You are responsible for the accuracy of the information you provide, for keeping your login credentials and API keys secure, and for all activity that occurs under your account. Notify us promptly at cl@demfilz.com of any suspected unauthorised use.
3. Acceptable use
Your use of the service must comply with our Acceptable Use Policy, which forms part of these terms. Prohibited activities include (without limitation) illegal content, spam, malware, resource abuse and attacks on third parties. We may suspend or terminate servers that violate the policy.
4. Billing & payment
4.1 Pricing
Servers are billed at a flat monthly price per server, as displayed on our pricing page at the time of purchase. Charges are prorated — when you create or destroy a server, you are billed only for the period it existed.
4.2 Payment method
Payments are processed by Stripe. By providing a payment card you authorise us, through Stripe, to charge the applicable fees to that card. We do not store your full card number.
4.3 Taxes
Fees are exclusive of taxes unless stated otherwise. You are responsible for any applicable taxes, duties or government charges, which may be added to your invoice where required.
4.4 Failed payments
If a payment fails, we may attempt to recharge your card and will notify you. Continued non-payment may result in suspension of your servers and, if the balance remains unpaid, termination of your account and deletion of your servers and their data.
5. Provisioning & availability
We provision servers on a best-effort basis and aim to make them available promptly. The service runs on third-party cloud infrastructure and its availability depends in part on that provider. This tier of service is provided without a service-level agreement (SLA) and without any uptime guarantee. We may perform maintenance, and our infrastructure providers may have outages, that temporarily affect availability.
6. Your data & responsibilities
You are solely responsible for the contents of your servers — including the operating system configuration, software you install, and any data you store. You are responsible for maintaining your own backups. We do not guarantee the integrity or recoverability of data stored on your servers. Destroying a server permanently wipes its attached storage.
7. Suspension & termination
You may cancel at any time by destroying your servers and closing your account; billing stops, prorated, when a server is destroyed. We may suspend or terminate your access, and exercise a kill-switch right to immediately stop or destroy any server, where we reasonably believe it is necessary — including for violations of the Acceptable Use Policy, abuse, security threats, legal requirements, or non-payment. Where practical and lawful we will give notice, but we may act immediately to protect the service or third parties.
8. Disclaimer of warranties
The service is provided "as is" and "as available", without warranties of any kind, whether express, implied or statutory, to the maximum extent permitted by law — including any implied warranties of merchantability, fitness for a particular purpose and non-infringement. Nothing in these terms excludes rights that cannot be excluded under the Australian Consumer Law.
9. Limitation of liability
To the maximum extent permitted by law, CAIport will not be liable for any indirect, incidental, special, consequential or exemplary damages, or for loss of data, profits, revenue or goodwill, arising from or related to your use of the service. Our total aggregate liability for any claim is limited to the fees you paid to us for the service in the three (3) months preceding the event giving rise to the claim.
10. Trademark & affiliation
CAIport delivers its service using third-party cloud infrastructure providers, as an independent provider. Any third-party names are the property of their respective owners.
11. Changes to these terms
We may update these terms from time to time. If we make material changes we will take reasonable steps to notify you, such as by email or a notice on the site. Your continued use of the service after changes take effect constitutes acceptance of the updated terms.
12. Governing law
These terms are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of the courts of New South Wales.
13. Contact
Questions about these terms? Contact us at cl@demfilz.com. For general support, email support@caiport.com.